Return & Refund

CANCELLATION POLICY

Your order cannot be cancelled once placed and processed. Only COD orders can be cancelled when we call you or Message you for verification of the order. I

f you need to convey a change in address or contact info after you've placed the order, write to us at support@jioreskin.in . We can accommodate these changes only within 12 hours of you placing an order, or before your order has been shipped (whichever is early). Once the order has been shipped these changes unfortunately cannot be accommodated for. 

Return & Replacement Policy

The Products purchased from ‘Official Jiore Website’  are subject to return and replacement or exchange as per the Return & Refund Policy within the applicable return or replacement period if you’ve received them in a condition that is physically damaged or different from their description on the product detail. Return or replacement will be processed if you write to us within 48 hours of receiving the product and only if the following conditions are met: 

1.1 It  is agreed that the product is damaged while in transit or during the delivery process.   

1.2 The product is returned in its original condition (with brand’s/manufacturer's box, original sales receipt, and all the accessories therein).

In the event that any of the above conditions are fulfilled, we will replace your ordered products or initiate a refund, provided that you agree to the following:

1.3 You agree to send an Email  from your registered Email ID to us in support@jioreskin.in along with the Invoice Number highlighting the following:

1.3.1 Clear images and videos of the damaged products, leakage or spillage if any, mono-carton and outer packaging images. Please note that the video must clearly showcase the unboxing of the package in order to evidence the damaged products, leakage or spillage.